
FAQ
SHIPPING & DELIVERY
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Processing Time:
Orders are typically processed within 1-2 business days. Please note that processing may take longer during peak seasons or promotional periods.
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Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order directly through our website or the carrier's website using the provided tracking number.
Shipping Rates: Shipping rates are calculated based on the destination and weight of your order. You can view the shipping cost during checkout before completing your purchase.
Free Shipping: Enjoy free standard shipping on orders over 999/- within India. Free shipping eligibility may vary based on promotional offers.
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Delivery Assurance:
We strive to ensure your order arrives on time and in perfect condition. However, unforeseen circumstances like weather delays or carrier issues may affect delivery times. If you have any concerns about your order, please contact our customer support team.
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International Orders:
For international orders, please be aware that delivery times may be longer due to customs clearance procedures in the destination country. Additional fees such as customs duties and taxes may apply and are the responsibility of the customer.
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Questions or Concerns:
If you have any questions about shipping or delivery, please contact our customer support team at jewelrybay2024@gmail.com. We're here to assist you every step of the way!
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